Common questions
Short answers to the questions people ask before they book. Where an answer depends on Queensland law, the source is linked so you can read it for yourself.
Booking and hours
Do you do after-hours work?
P4 works Monday to Friday, 7am to 5pm. After-hours work can't be promised, so call during those hours to talk it through.
Can I book a Saturday?
No. There's no Saturday work. Jobs are booked for a weekday between 7am and 5pm.
Do you do solar or batteries?
Jamie's happy to talk solar and batteries and give you his advice. Solar and battery installs aren't one of the ten kinds of work we list, though, so ask before you assume.
Do you install air-conditioning?
No, air-conditioning installation isn't offered.
What if my job isn't on the list?
Ask. Jamie can work on heritage-listed homes (it just doesn't come up much), does electrical safety audits, and can do home automation, which used to be the focus of his business. Call and have a chat.
Area
Which areas do you cover?
Logan, Ipswich and the southside of Brisbane. Each has its own page under areas. If you're near the edge of one, call and check before you book.
Quotes and paperwork
Can you give me a price over the phone?
Every job gets its own quote, and there are no prices on this site. Describe the job or send photos, and we'll tell you what we need to quote it.
What paperwork do I get?
An invoice, and a certificate for the electrical work. Both come from P4 when the job is finished, and they record what was done and who did it.
Licences, insurance and warranty
Is P4 licensed?
Yes. P4 holds electrical contractor licence 88710, and Jamie holds electrical licence 155780. You can check any Queensland electrical licence on the Electrical Safety Office's licence search. The licences and insurance page explains what each licence covers.
Are you insured?
Yes. P4 carries $20 million public liability insurance.
What warranty do I get?
A 12 months workmanship warranty, plus the manufacturer's warranty on products. Our services come with guarantees that cannot be excluded under the Australian Consumer Law.
Smoke alarms and safety switches
When do smoke alarms have to be upgraded?
Every Queensland home must have interconnected photoelectric smoke alarms by 1 January 2027. Rental homes have needed them since 1 January 2022. Alarms must meet AS 3786:2014, must not contain an ionisation sensor, and must be less than 10 years old. Source: Queensland Government.
Where do the alarms go, and who can install them?
In every bedroom, in hallways that connect bedrooms, and on every level of the home (Queensland Government). Alarms are either hardwired or run on a non-removable 10-year battery. Hardwired alarms must be installed by a licensed electrician, and a hardwired alarm must be replaced with a hardwired one (Queensland Government).
What does a landlord have to do about smoke alarms?
Test the smoke alarms within 30 days before a tenancy starts. Tenants then test and clean them at least every 12 months. Source: Residential Tenancies Authority.
When is a safety switch required?
Rental homes need safety switches on power point circuits within 90 days after a tenancy starts. If you buy a home without one on the power point circuits, one must be installed within 90 days of the transfer. Only a licensed electrician can install a safety switch. Source: Electrical Safety Office.
Should every circuit have a safety switch?
The rules above cover power point circuits. Beyond that, the Electrical Safety Office suggests safety switches on all circuits and testing them every three months. Source: Electrical Safety Office.
Still have a question?
Monday to Friday, 7am to 5pm. Logan, Ipswich and the Southside of Brisbane. Or email admin@p4electrical.com.au.