Who we are
This website is run by P4 Electrical Services ([NEEDS JAMIE: legal entity name]), an electrician working in Logan, Ipswich and the southside of Brisbane, Queensland. In this policy "P4", "we" and "us" mean that business.
Contact for privacy questions: admin@p4electrical.com.au or 0433 353 945.
What we collect
We collect only what we need to quote and do your job:
- When you call or email: your name, phone number, email address (if you give it), suburb, and what you tell us about the job, including any photos you send.
- When we do the job: the address where the work is done, and the details needed for the invoice and the certificate for the electrical work.
- When you visit this website: the site does not set cookies and does not use advertising or tracking tools. If visitor statistics are switched on, they are counted with a cookieless analytics service that records page views in aggregate and does not identify you.
We do not collect sensitive information, and we do not buy or sell personal information.
How we use it
- To reply to you, quote the job, book it and do the work.
- To issue the invoice and the certificate for the electrical work, and to keep the records the law requires us to keep.
- To deal with any warranty question about the work.
We will not send you marketing emails or texts unless you ask us to.
Who we share it with
We share personal information only when we need to:
- Service providers that help us run the business, such as email, phone, accounting and website hosting providers. They handle the information only to provide their service to us.
- Government bodies or regulators where the law requires it.
We do not send your information overseas ourselves. Some of our service providers may store data on servers outside Australia.
How we keep it safe
We take reasonable steps to protect the personal information we hold from misuse, loss and unauthorised access. We keep it only as long as we need it for the job, warranty and legal record-keeping, and then delete or destroy it.
Your rights
You can ask to see the personal information we hold about you, or ask us to correct it. Contact us using the details above and we will respond within a reasonable time.
If you are unhappy with how we have handled your information, please tell us first so we can try to fix it. If you are still not satisfied, you can contact the Office of the Australian Information Commissioner.
Changes to this policy
We may update this policy. The date at the top shows when it last changed.